Redondo Beach, CA – Tuesday, July 22, 2008 – Madame Tussauds, the world-renowned wax attraction, has successfully solved a 200-year old puzzle and a modern one with the same technology. The ancient problem? How to process customer feedback instantly so that improvements to their unique attraction can be implemented before that vital information melts away. Contemporarily, the international famous wax museum wanted to make sure that their new systems be easy to use, high quality, have small footprints and meet their exacting aesthetic values.
Madame Tussauds has been in the business of aesthetics for over two hundred years, so they know strong products that can improve their business when they see them.
To answer these burning questions, Madam Tussauds hired English software development company Avius Experience Ltd., who in turn partnered with SeePoint Interactive Computing Systems, of Redondo Beach, California. SeePoint provided interactive kiosk systems for Madam Tussauds in their Washington, DC, Las Vegas, and New York City locations, and soon in the LEGOLAND California Sea Life Centre.
Avius Technologies chose SeePoint Interactive Computing Kiosks to accomplish all of Madame Tussauds goals for reasons that all businesses can identify with: Reasonable prices, quick and easy quotes, excellence in inter-business communications, and superb organization of delivery and logistics. Their kiosks fit perfectly in Madame Tussauds vision of their aesthetic goals.
SeePoint kiosks are helping Madame Tussauds serve their customers better by providing the museum’s staff with timely customer opinion on company programs, rates, hours of operation, service levels, overall experience, and other compelling data that will assist greatly in company self-evaluations.
“SeePoint is a very professional and slick operation. Good communication was key as we are based in the UK and our clients are in the USA. We will be ordering any future kiosks from SeePoint”, said Ben Story, Head of Technical Innovation for Avius Experience Ltd.
About SeePoint
SeePoint Technology is a leading provider of interactive, Internet-ready, fully integrated self- service kiosk systems. SeePoint designs and manufactures interactive information systems that are ideal for entertainment, marketing and survey applications as well as retail services, ticketing systems, public information terminals and healthcare applications.
SeePoint offers a full line of standard kiosk products with a variety of mounting options, all of which may be customized to maximize branding opportunities and integrated with a full range of peripheral devices. SeePoint also offers full service engineering, design and
manufacturing services to create custom developed solutions for customers with unique project specifications.
All of SeePoint’s kiosks unite design, durability, reliability, flexibility, customizability and modularity to bring Internet based information, commerce and communication to the public.
SeePoint has provided interactive kiosk solutions to Banner Healthcare, Billabong, Champ Car, Deloitte Consulting, Fairmont Hotels & Resorts, Fuji, the J. Paul Getty Museum, JPL, Neutrogena, Pfizer, Polaris ATV, the San Francisco International Airport, the States of New Mexico and Wisconsin and the United States Air Force and Army. Contact SeePoint Technology at (310) 725-9660 or visit www.seepoint.com for more information.
SeePoint is a trademark of SeePoint LLC. Other company names herein may be trademarks of their respective owners.
About Avius Experience Ltd.
Avius Experience Ltd. are a software development company based on the south coast of the United Kingdom. They are focused on supplying solutions to a variety of clients for any software requirement. Their current Survey Touch Box solution provides a 21st Century solution to an age-old problem. Their solution is suitable for any company wishing to find out what their customers really think about their product or service.
