Interactive Self Service Touch Screen Kiosks

PRODUCT VIEWS 1 2 3 4

OTHER VIEWS

FEATURES

Programs Include:

Access to SeePoint hosted KioWare Server on Dual Xeon Windows 2008 Server with Tier 1 connection to Internet with daily backups and redundant power
Initial Individualized Kiosk Setup and Connection to Server
2 account logins to kiosk server: Administrator and Standard User
Access to heartbeat, usage and system configuration services with status monitoring
Access to content download/upload utilities
Access to remote kiosk administration utilities
Ability to setup notifications and error messaging
Unlimited Technical Support (does not include content updates / kiosk configuration)
Includes 90 Minute training session
2 Hours Professional Services per month (per 25 kiosks managed)
Content updates
Kiosk configuration changes
QA/QC of content to be downloaded
Assessment of content and change updates
Email status notifications configured and monitored
SeePoint will assume first line of support of kiosks
SeePoint will handle warranty processing if applicable and handle all logistics

BENEFITS

Ensure systems are always up and running
Improve proactive support and system maintenance.
Remote Content and Application Management
Monitor realtime usage and events
Receive automated usage and status reports
Heartbeat monitoring from SeePoint datacenter
Connects directly with existing warranty programs

SUMMARY

Remote Monitoring and Management Subscription Services

SeePoint’s remote management service provides the ability to remotely and securely publish content, change kiosk software and modify the look and feel of the user interface. With remote management, the content on one system or an entire network of systems may be administered from any location with a connection to the Internet. With subscription enrollment, SeePoint can administer all of the network needs including reporting, content management and system oversight. To remotely monitor the ongoing health of your systems, SeePoint will setup software that provides an analysis of operational status and pinpoints any communication issues. Real time notifications and alarms may be sent to a pre-assigned email address or phone number when predefined events occur, 24x7x365 days a year.