Directly from the cloud, SeePoint provides content and security updates for your kiosk and digital signage networks. Upon receiving ready to display revised content from authorized parties, SeePoint will update the kiosks and verify complete and accurate updating of the network. The updates include: application content, commercials, screen savers, press releases, security features and other system upgrades.
Health and security are taken seriously with every interactive solution that SeePoint installs. With SeePoint's Remote Management Service, your connected kiosks will notify our servers on a scheduled basis that they are working and healthy. If that heartbeat is not received our technicians will issue a trouble ticket, initiating the discovery and repair process. Within a 24 hour turnaround period our team of technicians will contact the location and execute the diagnostics steps necessary to reinstate the heartbeat. If necessary, we will dispatch the needed support and bring the system back online.
SeePoint offers its remote administration service program to alleviate the need for any technical complications with your deployment.