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Endowed by the J. Paul Getty Trust established by the millionaire oilman, The J. Paul Getty Museum started from his private collection, and was housed for many years in a Roman-style villa in Malibu, California. Today's Getty Museum, designed by architect Richard Meier, occupies 750 acres of land in the Santa Monica Mountains foothills. The sprawling facility is home to countless masterpieces from European painters and sculptors, illuminated manuscripts, decorative arts and photographs.

It is part of the Getty Museum’s mission to delight, inspire, and educate its public through the collection, preservation, exhibition and interpretation of works of art. To fulfill this mission, the museum developed the GettyGuide, a multimedia interactive suite of tools featuring interpretative material on the collection. The GettyGuide features in depth information about the works of the Getty collection, the artists, interactive timelines as well as videos on installations, conservation treatments, art making techniques and commentary by curators.

CHALLENGE

Having developed the GettyGuide, the museum needed a way to share this incredible array of information with the thousands of patrons who visit the museum each year. The Getty came to SeePoint with two main objectives.

First, the museum wanted state of the art interactive kiosk systems with a small footprint that would provide a variety of easy and unobtrusive installation options. The museum needed a fully integrated, self-service computer appliance that would be reliable as well as easy to install, use and maintain. Second, the Getty needed kiosks that would complement the museum and its total aesthetic.

“The Museum couldn’t put something that looks like an arcade game next to a work by a European master,” said Jonathan Arfin, SeePoint’s president. “So from a design standpoint, it was extremely gratifying to have been selected by the Getty for this project.”

SOLUTION

One of SeePoint’s standard products, the All in One kiosk, served as the basis for the GettyGuide stations. SeePoint’s highly reliable, tightly integrated, small footprint All in One allowed the museum to deploy the GettyGuide on a hardware platform that was designed and tested for demanding environments that require robust computing and graphics capabilities. The SeePoint product provided a fully integrated solution inside a durable but visually appealing enclosure which is less than five inches deep -- a marked departure from other products on the market which house a personal computer inside a pressed wood or metal box.

The flexibility and small footprint of the SeePoint system enabled the museum to perpetuate a unified design for the interactive systems, even where the museum had different technical, installation or application requirements for different systems. By having a special bezel designed by SeePoint for the Getty, the museum was able to deploy interactive systems with 15 inch LCDs adjacent to the galleries and with 18 inch LCDs in the GettyGuide room, while still making all the systems readily identifiable as GettyGuide stations to museum patrons.

“The Museum was able to install the kiosks in transitory spaces adjacent to the galleries without requiring a tremendous amount of cabinetry, which is often needed to hide computer equipment,” said Erin Coburn, manager of collections information for the Museum. “Robin Lilien, (our) manager of museum information media system, would often refer to SeePoint’s kiosks as ‘kiosks on a stick’ when installation was taking place. It’s a good analogy for how easy it was to incorporate SeePoint’s kiosks in transition spaces without being obtrusive or distracting to the visitor. And yet the clean, elegant design of the kiosks draws attention to their presence in a positive way.”

RESULTS

The museum has installed 20 GettyGuide kiosks with 15 inch touch LCDs in the transitory spaces between galleries and 6 GettyGuide kiosks with 18 inch touch LCDs in a GettyGuide room. Based on the resounding success of the GettyGuide stations at the Getty Center, the museum has recently purchased nine additional interactive systems with SeePoint’s newest addition to its product line, a 19 inch touch LCD, for the J. Paul Getty Museum at the Getty Villa in Malibu which will open in early 2006 after the completion of a major renovation and construction project.

Solution based on One kiosks that is a real piece of art, Kiosk Magazine, Sep/Oct 2005. To read the article, go to www.kioskmarketplace.com.