SeePoint offers a variety of warranty options to meet the specific needs of our customers.
All SeePoint kiosks come with a 1 year warranty (return-to-depot for countertop units and on-site for freestanding units).
SeePoint offers extended warranties - please contact your SeePoint salesperson.
SeePoint offers Hot Swap & Advance Replacement Services which can help our customers ensure maximum uptime with minimum hassle.
The SeePoint Help Desk is the first point of contact for all customer issues. The Help Desk provides technical support services, online through email and over the phone from 7am to 5pm (PST). Through our extensive knowledge and experience, we will quickly diagnose any issue that may arise and determine the quickest route to resolution; ensuring minimum downtime for our customers. 24/7 support available through our custom support service options.
SeePoint's Remote Management & Monitoring services will not only provide visibility to the status of kiosks in the field, but will allow remote content updates as well as usage statistics reporting.
SeePoint can design a technical support service program to meet the unique needs of our customers. Please contact our sales support team to learn more about developing a custom technical support program for your organization. SeePoint will help your business by providing fast, reliable, high-quality remote services and support. Improve uptime and productivity, shorten problem-resolution time and increase profitability.